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How to get a password reset link
How to get a password reset link

How do I send a user the password reset link

Mario Dasca avatar
Written by Mario Dasca
Updated over 2 months ago

If, for any reason, you need to send a user their password reset link, you can do that by following these steps:
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Step 1: Access the Settings Page

  • Begin by navigating to the Settings Page in your system.

Step 2: Navigate to Business Settings

  • Locate the Users List tab on the Business Settings page

  • On the next page, choose the Team Tab for a team member, or the All Tab for doctors

  • Locate the user that you want to provide the Password Reset Link for

Step 3: Copy the URL Link

  • Click on the 3-dotted icon next to the user name

  • In the options menu, select Password Reset Link

  • Copy and paste the Invitation link to your preferred method of sending

Please Note:

  • You can only get a password reset link for Confirmed Users ( Showing as Success in the list)

  • If the user is not confirmed, please give them the Invitation Link first and ask them to confirm

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