If you need to create an invoice for a case before it has been dispatched, or for any other reason, follow these steps to complete the process.
What are the steps?
Step 1: Select the Quick Actions button located on the top right corner of the Orders Details Page
Step 2: Click on "Invoice"
Step 3: Select files needed for Print/ If Any
Step 4: Click on "Generate"
Please Note:
1. In the same Pop-Up you can Edit the Product Selection as well
2. The invoices are always automatically generated when the case is moved to Dispatched Status. If an invoice was already created for this case, the system will automatically invoice for any new Products/ If Any added to the Basket.